my soft spot

just a mom who plays hockey and knits

Tuesday, August 07, 2007

USAA Comes Through

Checked my bank account today, and it looks like USAA managed to cancel the extra payment. Phew. (Would have been good of them to let me know, though.)

Called WFB and actually got a kind, knowledgeable, honest person to cancel the refund. (She hasn't canceled one of these before, she says. Can she do worse than any of the 4-6 idiots I already talked to?) She even told me how to get that "stop payment" fee refunded (I have to fax my statement to a specific number and attach an explanation; God forbid it would be easy).


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